| Latest Promotions, News & Modifications | ||||||||||||
| 14th July 2010 |
Due to some new changes in our
bank's fees. There are further revision made accordingly with
sell order by bank wire.
Bank flat fee of 38 USD (remit in USD) or 20 SGD (remit in SGD) regardless of the wire amount. Bank flat fee of 30 SGD equivalent (remit in other currencies) for amounts up to 8000 SGD (approximate 5700 USD) Contact Us for the Bank fee if remit currency is in other currencies (non USD / SGD) amount more than 5700 USD equivalent | |||||||||||
| 1st July 2010 |
1) Xoom.com Bank Deposit option
has been removed from our service with immediate effect
because Xoom.com do not cater to business use.
2) CitiBank Global Transfer Sell Orders: 2 New Destination Countries, Malaysia, South Korea have been added to CitiBank's Global Destination list. Latest list of CitiBank customers abroad in
27
countries who can sell by CitiBank
Global Transfer: | |||||||||||
| 28 June 2010 |
1) Singapore
Buy Order - We no longer take deposits to United Overseas
Bank Account with effect 30th
June 2010.
2) Minimum Bank Wire fee for Sell Method increase from 22.50 USD to 30 USD with effect 30th June 2010. 3) We have added a new Sell
Method ' United
States Chase QuickPay ' where we can send money to
bank account held with all USA Banks. | |||||||||||
| 18 June 2010 |
We will be stationed at Thailand
for 2 days on 18th June 2010
(Friday) & 19th June
2010 (Saturday) so there is some change to
our services for this period:
1) Phone support will be available at our Thailand mobile +66-852518702 for customers with urgent matters during this period. General enquiries will NOT be entertained. We will not have access to our Fax Machine during these 2 days so Fax support is offline. 2) Urgent Priority for Swap Orders will not be available on these 2 days. 3) For Buy Method using Western Union or MoneyGram sent on these 2 days, regardless of the Priority, it will only be picked up on 20th June 2010 (Sunday). 4) For Sell Method using Western Union & MoneyGram on these 2 days, will still be operational during this period. Urgent Priority cut-off time for same day processing will be 5:30pm instead of the usual 7pm during these 2 day. 5) SMS Notification fee if selected on our Order form, will be charged at 0.70 USD instead of the normal 0.40 USD during this weekend. 6) There will not be any changes to local bank deposits, bank wires or Visa Money Transfer operational unless you are selling above 5000 USD of ecurrency. 7) Other Buy/Sell/Swap exchanges will still be processed but do expect slower service than usual. | |||||||||||
| 14 May 2010 |
We will be stationed at Thailand
for 2 days on 15th May 2010
(Saturday) & 16th
May 2010 (Sunday) so there is some change to
our services for this period:
1) On 14th May 2010 (Friday), our business hours will end at 6:30pm instead of 12am. 2) Phone support will be available at our Thailand mobile +66-819246485 for customers with urgent matters during these. General enquiries will NOT be entertained. We will not have access to our Fax Machine during these 2 days so Fax support is offline. 3) Urgent Priority for Swap Orders will not be available on these 2 days. 4) For Buy Method using Western Union or MoneyGram sent after 14th May 2010 (Friday), 6:30pm, regardless of the Priority, it will only be picked up & processed on 17th May 2010 (Monday). 5) For Sell Method using Western Union & MoneyGram after 14th May 2010 (Friday), 6:30pm, regardless of the Priority, it will only be picked up & processed on 17th May 2010 (Monday). 6) SMS Notification fee if selected on our Order form, will be charged at 0.70 USD instead of the normal 0.40 USD during this weekend. 7) There will not be any changes to local bank deposits, bank wires or Visa Money Transfer operational unless you are selling above 5000 USD of ecurrency. 8) Other Buy/Sell/Swap exchanges may still be processed during this weekend (15th May & 16th May 2010) but do expect much slower service than usual. | |||||||||||
| 4th March 2010 |
We have added 1 new Buy Method - Xoom.com
Bank Deposit.
This method is recommended for small transfers up to 3000 USD per day. Customer must register an account at xoom.com and then fund with either Credit Card or PayPal or USA Bank Account in USD for them to wire deposit SGD (Singapore Dollars) to our Singapore Bank Account. Xoom.com will show customer their current day's currency conversion rate + the USD amount that customer need to pay for receiver to receive the required SGD amount. Money will be credited to our Singapore Bank Account (United Overseas Bank) in SGD (Singapore Dollars) usually on the next bank business day by xoom.com. It works similar to Overseas Bank Wire and better as there are no hidden bank fees. | |||||||||||
|
CitiBank
Global Transfer Sell
Orders: 1 New Destination Country, Vietnam
have been added to CitiBank's Global Destination list.
Latest list of CitiBank
customers abroad in 25
countries who can sell by CitiBank
Global Transfer: | ||||||||||||
| 8th Feb 2010 |
We will be stationed at Thailand
for 3 days from 8th
Feb 2010 (Monday) - 10th
Feb 2010 (Wednesday) so there is some change
to our services for these 3 days.
1) Phone support will be available at our Thailand mobile +66-852518702 for existing customers with urgent matters. General enquiries will NOT be entertained. We will not have access to our Fax Machine during these 3 days so Fax support is offline. 2) Urgent Priority for Swap Orders will not be available on these 3 days. 3) For Buy Method using Western Union or MoneyGram, you will need to send the money to Thailand and give us the details by 10th Feb 2010 (Wednesday), 3pm afternoon (GMT + 8 hours) for it to be picked up before our trip back to Singapore. Any transfer which is made after cut-off time can not be picked up. Any transfers to Singapore, will be picked up on 11th Feb 2010 (Thursday). 4) Sell Method using Western Union & MoneyGram made on these 3 days will still be operational during this period. Urgent Priority cut-off time for same day processing will be 3pm on all days instead of the usual 7pm during these 3 days. 5) SMS Notification fee if selected on our Order form, will be charged at 0.70 USD instead of the normal 0.40 USD. 6) There will not be any changes to local bank deposits, bank wires or Visa Money Transfer operational unless you are selling above 5000 USD of ecurrency. | |||||||||||
| 29th Jan 2010 |
We will be stationed at Cambodia
for 3 days from 30th Jan 2010
(Saturday) to 1st Feb
2010 (Monday) so there is some change to our
services for these 3 days only:
1) There will be no Phone or Fax support during these 3 days. 2) Urgent Priority for Swap Orders will not be available on these 3 days. 3) For Buy Method using Western Union or MoneyGram sent during these 3 days will only be picked up on 2nd Feb 2010 (Tuesday) on our trip back to Singapore. 4) Sell Method using Western Union made on these 3 days will still be operational during this period 5) Sell Method using MoneyGram during these 3 days will only be paid on 2nd Feb 2010 (Tuesday) on our trip back to Singapore. 5) SMS Notification fee if selected on our Order form, will be charged at 0.70 USD instead of the normal 0.40 USD. 6) There will not be any changes to local bank deposits, bank wires or Visa Money Transfer operational unless you are selling above 5000 USD of ecurrency. | |||||||||||
| 7th Jan 2010 |
Great news for our Pakistan customers who are selling
e-currency to us on a regular basis. Western Union now offer cheap send money fee to Pakistan as follows:
| |||||||||||
| 19th Nov 2009 | For Buy Orders by USA Bank Deposit option, with immediate effect the admin fee is decreased from 2% to 1.5% until further notice. | |||||||||||
| 16th Nov 2009 |
New e-Currency payment system, Customer will have to use our ' Swap e-Currencies Order Form ' to convert Liqpay to/from other supported e-currencies. Latest swap rates will be updated on the 'Swap e-Currencies Rates' column of our 'Exchange Rates' page. | |||||||||||
| 13th Nov 2009 | USA Bank Deposit Sell Orders: With immediate effect, 2.70 USD Admin fee will replace the existing 1% Admin fee to cover our overseas phone call expenses to approve the funds transfer. | |||||||||||
| 9th Nov 2009 |
We will be stationed at Thailand
for 2 days on 10th Nov 2009
(Tuesday) & 11th Nov
2009 (Wednesday) so there is some
change to our services for these 2 days only:
1) Phone support will be available at our Thailand mobile +66-819246485 for customers with urgent matters. General enquiries will NOT be entertained. We will not have access to our Fax Machine during these 2 days so Fax support is offline. 2) Urgent Priority for Swap Orders will not be available on these 2 days. 3) For Buy Method using Western Union or MoneyGram, you will need to send the money to Thailand and give us the details by 11th Nov 2009 (Wednesday), 4am morning (GMT + 8 hours) for it to be picked up before our trip back to Singapore. Any transfer which is made after cut-off time can not be picked up. Any transfers to Singapore, will be picked up on 11th Nov 2009 night (Wednesday) for Urgent Priority Orders only, others may only be picked on 12th Nov 2009. 4) Sell Method using Western Union & MoneyGram made on these 2 days will still be operational during this period, but due to MoneyGram agent's short operational hours in Thailand, the cut-off time for 10th Nov 2009 (Tuesday) will be 3pm (GMT + 8 hours) instead of the usual 7pm. Anything after that, can only be sent from Singapore on 11th Nov 2009 (Wednesday) night for all Priorities Orders. Sell Method Western Union cut-off time remains 7pm on all days. 5) SMS Notification fee if selected on our Order form, will be charged at 0.70 USD instead of the normal 0.40 USD. 6) There will not be any changes to local bank deposits, bank wires or Visa Money Transfer operational unless you are selling above 5000 USD of ecurrency. | |||||||||||
| 25th Oct 2009 |
Between 26th
Oct 2009 (Monday) to 31st
Oct 2009 (Saturday), due to some
administrative matters, some services will not be available:
1) There will be NO Phone Call support during this period. 2) Urgent & Express Priority for Swap Orders will not be available during this period. 3) Urgent Priority for Buy / Sell Orders will also not be available. There will not be any change to our other services. | |||||||||||
| 23rd Oct 2009 |
With immediate effect: 1) SMS fee will be increased from 0.20 USD to 0.40 USD due to increased cost charged by our mobile operator. 2) India Buy Order - Cash Deposit fee to Bank of Baroda, Indian Bank & Punjab National Bank is increased from 50 INR to 100 INR. | |||||||||||
| 15th Oct 2009 |
USA Bank
Deposit Buy Order: We temporarily suspend further
deposits to Washington Mutual Bank with immediate
effect and will resume accepting deposits on 26th October
2009 (Monday). This is because our bank is migrating our california accounts from WaMu banking system to Chase Bank banking system between from 16th October 2009 to 25th October 2009, as such we do not want any issue during that period. You can still make buy order for cash deposit to Bank of America or CitiBank during this period. | |||||||||||
| 14th Sept 2009 |
We will be stationed at Thailand
for 2 days on 15th Sept 2009
(Tuesday) & 16th
Sept 2009 (Wednesday) so there is some
change to our services for this day only:
1) Phone support will be available at our Thailand mobile +66-819246485 for customers with urgent matters. General enquiries will NOT be entertained. We will not have access to our Fax Machine during these 2 days so Fax support is offline. 2) Urgent Priority for Swap Orders will not be available on these 2 days. 3) For Buy Method using Western Union or MoneyGram, you will need to send the money to Thailand and give us the details by 16th Sept 2009 (Wednesday), 1pm (GMT + 8 hours) for it to be picked up before our trip back to Singapore. Any transfer which is made after cut-off time can not be picked up. Any transfers to Singapore, will be picked up on 17th Sept 2009 (Thursday). 4) Sell Method using Western Union & MoneyGram made on these 2 days will still be operational during this period, but due to MoneyGram agent's short operational hours in Thailand, the cut-off time for 16th Sept 2009 (Wednesday) will be 3pm (GMT + 8 hours) instead of the usual 7pm. Anything after that, can only be sent from Singapore on 17th Sept 2009 (Thursday). Sell Method Western Union cut-off time remains 7pm 5) SMS Notification fee if selected on our Order form, will be charged at 0.60 USD instead of the normal 0.20 USD. 6) There will not be any changes to local bank deposits, bank wires or Visa Money Transfer operational unless you are selling above 5000 USD of ecurrency. | |||||||||||
| 12th Sept 2009 | For Buy Orders by USA Bank Deposit option, due to excessive funds in our US Banks, the admin fee will be increased from 1% to 2% temporarily until further notice. | |||||||||||
| 9th Sept 2009 | 1. WMZ Sell Orders: Customers: Our primary WebMoney Account has been restored. Customers can pay immediately via our shopping cart interface after order form submitted. | |||||||||||
| 7th Sept 2009 |
1. Thailand
Buy Order: Admin fee remains at 100 THB.
We recommend deposit to our Kasikorn Bank now, if you want to deposit to our other 3 banks, extra fee will apply as follows: 35 THB fee (every multiple of 100,000 THB) if pay with Siam Commercial Bank) 35 THB fee (every multiple of 50,000 THB) if pay with Krung Thai Bank) 35 THB fee (every multiple of 30,000 THB) if pay with UOB) | |||||||||||
| 4th Sept 2009 |
1. Minimum Amount for Sell Method
by MasterCard / Visa (Credit Card) or Cheque Demand Draft
(Money Order) has been increased from 20 USD to 50
USD with immediate effect.
2. Thailand Buy Order: We now accept deposits to Kasikorn Bank Account. Maximum Buy Amount has also been increased for deposits to Siam Commercial Bank. 3. Thailand Sell Order: We can now transfer funds from our Kasikorn Account to customer's Kasikorn Bank Account. Maximum Sell Amount is now increased to 30000 USD (subject to sufficient THB funds written on 'Exchange Rtaes' page). Thailand Customers must read our Order Info Page for these Buy / Sell methods for latest information. 4. WMZ Sell Orders: Customers must now wait for our manual instructions via email for you to pay after you submitted your WMZ Sell Order Form because our primary WMZ account is unable to receive funds. We will email you to transfer to our secondary WebMoney Account after get your order form. | |||||||||||
| 25th June-2009 |
Australia Buy Order - Customers can now visit Australia National Bank (NAB) or Australia Post to Cash Deposit to our CitiBank Account now. India Buy Order - Only cash deposit to ICICI Bank is accepted now unless otherwise advised due to promotions. | |||||||||||
| 27th May-2009 | 1. For India Bank Deposit, we temporarily only accept cash deposits to ICICI Bank. Payment Methods Check Deposit, Internet Banking & Other India Banks are suspended until further notice. | |||||||||||
| 6th May-2009 |
CitiBank
Global Transfer Sell
Orders: 1 New Destination Country, Taiwan
have been added to
CitiBank's Global Destination list.
Latest list of CitiBank customers abroad in 24
countries who can sell by CitiBank
Global Transfer: | |||||||||||
| 1st May-2009 | India Buy Order - Cash Deposits to Indian Bank is now FREE with immediate effect, previously it was 50 INR. | |||||||||||
| 17th April-2009 |
'Contact Us' form has been added to site for new
customers to get in touch with us as the 1st point of contact. We have also changed our support email address to prevent receiving further unsolicited emails. | |||||||||||
| 10th April-2009 | Australia Buy Order - Australia Customers can also pay by Internet Banking to our WestPac Bank Account now. Screenshot of payment (JPG or GIF file format) completed will be requested. | |||||||||||
| 30th March-2009 |
WMZ exchanges have now resumed, however for outexchanges,
customer will have to
wait for our manual instructions to make payment after sell order
form sent.
For Australia Sell Order - Sell Payment Method by Australia Bank Deposit s now added to receive INSTANT credit to WestPac & CitiBank Account. Other Australia Banks Account will receive credit after 2 business days. | |||||||||||
| 4th March-2009 | Australia Bank Deposit is now accepted and added to our Order Info Page. Australia Customer can now deposit AUD to our Australia Bank Accounts with WestPac & CitiBank. | |||||||||||
| 11th Jan-2009 | Thailand Sell Order: 6 more Thailand Banks now supported (Bank Of Ayudhya, Bangkok Bank, Kasikorn Bank, Siam City Bank, Thai Military Bank, United Overseas Bank) whereby customer will receive funds INSTANTLY from Krung Thai Bank between 6am-9pm (Thai time) daily. InterBank fee(25 / 35 THB) applies. | |||||||||||
| 8th Jan-2009 |
For India Buy Order - ICICI Bank's Cash Deposit fee is
increased from 150 INR to 180 INR now. For Philippines Sell Order - Sell Payment Method by Philippines Bank Deposit is now added to receive INSTANT credit to Philippines National Bank Account. Sell Method by Cashome FastCard is now terminated. | |||||||||||
| 3rd Nov-2008 |
We have made some changes to our contact information as
follows with immediate effect: Fax Number: +65-67482426 (For sending documents to us) Phone Support: +65-67486230 (Calls received are answered in mandarin to take down urgent matters only) SMS Support: +65-90333201 (For emergency / urgent related matters only) | |||||||||||
| 9th Oct-2008 | 1. Customer that sell e-currencies to us using Sell Method Western Union by Urgent Priority is now able to receive your funds between minutes to up to 3 business hours after we begin processing your order because we are able to send Western Union online 24 hours daily without visiting an agent now. | |||||||||||
| 29 Jan-2008 |
We are WebMoney Verified Merchant holding Merchant Passport now. Click Here to view our Cert. | |||||||||||
Entelnova.com is an independent
business & is NOT in anyway associated with Western Union, MoneyGram
or other businesses.
Entelnova Global Service © 2005-2010. All Rights Reserved. Business Reg No.
53056595A Fax: +65-67482426