To enhance customer support, we have now added 2 new support channels via Skype & Vonage.
For Android mobile & iPhone® customers, you must have app installed on your phone.

Open Play Store / App Store and search for app.

Install it on your phone for FREE and add +6590333201 to your contact list and you will be able to start making unlimited calls & send unlimited text message to Entelnova internationally for FREE.

For Customers who use messenger, you can now chat and call us on Skype 24/7, our username is 'entelnova'.

1) Phone support will not be available during this period. We will not have access to our Fax Machine during these 4 days so Fax support is offline.

2) For Buy Method using Western Union or MoneyGram, between 1st to 4th April 2012, it must be sent to our receivers in Thailand. Any transfers to Singapore, will earliest be picked up on 6th April 2012 (Friday).

3) For Sell Method using Western Union sent during this period, will still be operational during this period.

4) For Sell Method using MoneyGram will not be operational during this period, and can only be sent on 6th April 2012 (Friday) upon return Singapore..

5) There will not be any changes to local bank deposits, bank wires or Visa Money Transfer operational unless you are selling above 5000 USD of ecurrency.

6) Other Buy/Sell/Swap exchanges will still be processed but do expect slower service than usual processing time may be expected but will be done within selected Urgent/Express/Normal Priority time..

All timings are based on GMT + 8 hours, Singapore Standard Time.

USA Buy Orders: We now accept cash deposits to 7 major banks as follows:
At Hawaiian Islands: 2 Banks - Bank of Hawaii & American Savings Bank.
At Mainland: 5 Banks - Bank of America, CitiBank, JP Morgan Chase Bank, U.S. Bancorp, Wells Fargo Bank 

USA Sell Orders: We are able to payout money locally within USA Banks again.
Maximum Sell Limit per day is now increase from 1000 USD to 2000 USD subject to funds availability as written on our 'Exchange Rates' page..
We have also added Sell Method ' United States Chase QuickPay ' back whereby we can send money to bank accounts held with any USA Banks.
We will not be accepting Chase QuickPay as an option for Buy Method due to high fraud count, it will only remain available for Sell Method.

Overseas Bank Wire Sell Orders: For outgoing wires in USD for the amount < 5000 USD, our bank flat fee will be increased from 25 USD to 30 USD.

New Sell Method 'FedEx' added to our service for international customer who is willing to take full risk if he wants Entelnova to mail Physical Bank Notes by the International Courier Service, FedEx.

All above changes have been added & updated on our Order Info Page. All customers are advise to check out the full details before using the affected buy or sell methods. Any questions not answered there should be directed through 1 of Entelnova's Customer Support Channels.

USA Buy Orders: We now accept cash deposits to 7 major banks as follows:
At Hawaiian Islands: 2 Banks - Bank of Hawaii & American Savings Bank.
At Mainland: 5 Banks - Bank of America, CitiBank, JP Morgan Chase Bank, U.S. Bancorp, Wells Fargo Bank 

USA Sell Orders: We are able to payout money locally within USA Banks again.
Maximum Sell Limit per day is now increase from 1000 USD to 2000 USD subject to funds availability as written on our 'Exchange Rates' page..
We have also added Sell Method ' United States Chase QuickPay ' back whereby we can send money to bank accounts held with any USA Banks.
We will not be accepting Chase QuickPay as an option for Buy Method due to high fraud count, it will only remain available for Sell Method.

Overseas Bank Wire Sell Orders: For outgoing wires in USD for the amount < 5000 USD, our bank flat fee will be increased from 25 USD to 30 USD.

New Sell Method 'FedEx' added to our service for international customer who is willing to take full risk if he wants Entelnova to mail Physical Bank Notes by the International Courier Service, FedEx.

All above changes have been added & updated on our Order Info Page. All customers are advise to check out the full details before using the affected buy or sell methods. Any questions not answered there should be directed through 1 of Entelnova's Customer Support Channels.

We will be stationed at United States of America from 2nd March 2012 (Friday) to  23rd March 2012 (Friday) so there is some change to our services for this period:

We will be buying a prepaid USA SIM Card upon our arrival at USA to use it as our phone support during this period.
We will announce our USA Phone Support number here later as soon we have bought the SIM Card on 2nd March 2012 (Friday).

Our Singapore Fax Number +65-67482426 will remain available for those require to fax instead of email us their documents but email scan  will be recommended.

MoneyGram BUY / SELL Orders: Our USD Buy / Sell Rate (from our 'Exchange Rates' page) instead of SGD Buy / Sell Rate will be used for all MoneyGram BUY / SELL Orders during this period as money will be sent to & from USA instead of Singapore. MoneyGram USA's send money fee will apply for sell order.

Western Union BUY Orders: Our USD Buy Rate instead of SGD Buy Rate during this period (2nd March to 22nd March 2012) which we are stationed in USA..

Western Union SELL Orders: Our SGD Buy Rate & WU fee (in SGD) will continue to be used for all beneficiary countries except to receiver in 3 countries: Receivers in USA, Bangladesh & Sri Lanka will be manually quoted either the SGD or USD rate & WU fee via email.

During our stay in USA, we will be opening bank accounts with Bank of Hawaii, JP Morgan Chase Bank, Wells Fargo Bank & Bank of America. We will announce here once they are ready to accept cash deposit for USA customers' Buy Order. In the meantime, our CitiBank USA Acct is still available to collect cash deposits.

All our exchange services remained uninterrupted during our stay at USA.

USA Bank Deposit Sell Orders: Currently we can not payout money locally within USA Banks, this service is expected to resume around 10th March 2012 when our new bank accounts are ready.

CitiBank Global Transfer Sell Orders: 5 New Destination Countries, Czech Republic, Hungary, Japan, Romania, Thailand have been added to CitiBank's Global Destination list.

Latest list of CitiBank customers abroad in 32 countries who can sell by CitiBank Global Transfer:
Australia, Bahrain, Belgium, Canada, Colombia, China, Czech Republic, Egypt, Germany, Greece, Guam, Hong Kong, Hungary, India, Indonesia, Japan, Jersey, Malaysia, Mexico, Pakistan, Philippines, Poland, Romania, South Korea, Spain, Taiwan, Thailand, Turkey, United Arab Emirates, UK, USA & Vietnam.

In addition, CitiBank Singapore transfer to all above CitiBank accounts abroad are now completely FREE and we can transfer up to 100,000 SGD equivalent per day.

During the offline period, we will still continue to entertain ONLY existing customers who buy or sell ecurrencies in amount 500 USD and above.

Phone & Fax Support will not be available during this period.

MoneyGram SELL service will NOT  be available during this period. 

MoneyGram & Western Union BUY order require manual email approval to send money to Taiwan., do not send money without our permission 

Western Union SELL order will still be available to all countries except to receiver countries in Bangladesh, Pakistan & Sri Lanka.

New customers please come back from 18 November 2011 (Friday) onwards.

These existing customers (buying or selling 500 USD and above) between 10 to 17 November will have to use these forms.

1) Buy e-Currency Order Form http://www.entelnova.com/vbuyecurrency2.php
2) Sell e-Currency Order Form https://www.entelnova.com/vsellbullion2.php
3) Buy WMZ Order Form: http://www.entelnova.com/vbuywmz2.php
4) Sell WMZ Order Form: https://www.entelnova.com/vsellwmz2.php

After 17 November, we will delete these 4 forms, and the usual order forms on our site will be used for all customers.

During the offline period, we will only entertain existing customers who buy or sell ecurrencies in amount 1000 USD and above.

These existing customers (buying or selling 1000 USD and above) between 10 to 15 Oct will have to use these forms.

1) Buy e-Currency Order Form http://www.entelnova.com/vbuyecurrency2.php
2) Sell e-Currency Order Form https://www.entelnova.com/vsellbullion2.php
3) Buy WMZ Order Form: http://www.entelnova.com/vbuywmz2.php
4) Sell WMZ Order Form: https://www.entelnova.com/vsellwmz2.php

After 15 Oct, we will delete these 4 forms, and the usual order forms will be used for all customers.

If it is urgent requirement, From 11 October to 14 October, please call us between 7am to 11pm (GMT + 8 hours) at our Thailand mobile +66-852518702.
When calling, please first tell your registered forum username + describe your requirements clearly
Then we will advise you on phone if it is possible to take in your order, quote the rate, how much time required and then you can fill up our order form.

If you were not able to reach us on our Thailand phone or if it is between 11pm to 7am, please drop a text SMS message to +66-852518702.
In your SMS, please include your registered forum username + email address + describe your requirements clearly. Any unclear description or missing information will result in being ignored. Then we will contact you on your email address at the earliest opportunity & then you can fill up our order form.

For 10 October &  15 October anytime,  no calling, please send a text SMS message to +6590333201.
In your SMS, please include your registered forum username + email address + describe your requirements clearly. Any unclear description or missing information will result in being ignored. Then we will contact you on your email address at the earliest opportunity if can take your order & then you can fill up our order form.

Any caller who is NOT an existing customer or wanting to buy or sell below 1000 USD, will not be entertained, they will be ignored.
These callers who do not fit requirement, will be advised to place order on Entelnova site from 16 October 2011 (Sunday) onwards..

1) Phone support will be available at our Thailand mobile +66-852518702 for customers with urgent matters during this period. General enquiries will NOT be entertained. We will not have access to our Fax Machine during these 3 days so Fax support is offline.

2) For Buy Method using Western Union or MoneyGram, there will not be any pick ups made on 26th & 27 July 2011 while at Thailand UNLESS otherwise stated in our manual instructions. Any transfers to Singapore, will earliest be picked up on 28th July 2011 (Thursday).

3) For Sell Method using Western Union sent during this period, will still be operational during this period.

4) For Sell Method using MoneyGram will not be operational during this period, and can only be sent on 28th July 2011 (Thursday) upon return Singapore..

5) There will not be any changes to local bank deposits, bank wires or Visa Money Transfer operational unless you are selling above 5000 USD of ecurrency.

6) Other Buy/Sell/Swap exchanges will still be processed but do expect slower service than usual processing time may be expected but will be done within selected Urgent/Express/Normal Priority time..

All timings are based on GMT + 8 hours, Singapore Standard Time

There is an Admin Fee of 100,000 VND charged by us for every 20,000,000 VND deposited.

As our account home branch is at ShenZhen, if customer deposits from other cities, a 1% (up to 50 RMB) Bank fee will be charged by Bank.
In additional, there is a Admin Fee of 20 RMB charged by us for every 10000 RMB deposited.

1) Phone support will not be available for customers with urgent matters during this period. We will not have access to our Fax Machine during these 4 days so Fax support is offline.

2) Urgent & Express Priority for Swap Orders will not be available on these 4 days.

3) For Buy Method using Western Union or MoneyGram, you will need to send the money in HKD to Hong Kong and give us the details by 27th April 2011 (Wednesday), 11:59pm (GMT + 8 hours) for it to be picked up by 28th April 2011 before our trip back to Singapore. Any transfer which is made after cut-off time can not be picked up. Any transfers to Singapore, will earliest be picked up on 29th April 2011 (Friday).

4) For Sell Method using Western Union sent during this period, will still be operational during this period.

5) For Sell Method using MoneyGram will not be operational during this period, and can only be sent on 29th April 2011 (Friday) upon return Singapore..

6) SMS Notification fee if selected on our Order form, will be charged at 0.70 USD instead of the normal 0.40 USD during this period.

7) There will not be any changes to local bank deposits, bank wires or Visa Money Transfer operational unless you are selling above 5000 USD of ecurrency.

8) Other Buy/Sell/Swap exchanges will still be processed but do expect slower service than usual processing time may be expected..

All timings are based on GMT + 8 hours, Singapore Standard Time.

1) Phone support will be available at our Thailand mobile +66-852518702 for customers with urgent matters during this period. General enquiries will NOT be entertained. We will not have access to our Fax Machine during these 3 days so Fax support is offline.

2) Urgent & Express Priority for Swap Orders will not be available on these 3 days.

3) For Buy Method using Western Union or MoneyGram, you will need to send the money in THB to Thailand and give us the details by 23rd March 2011 (Wednesday), 11:59pm (GMT + 8 hours) for it to be picked up by 24th March 2011 before our trip back to Singapore. Any transfer which is made after cut-off time can not be picked up. Any transfers to Singapore, will earliest be picked up on 25th March 2011 (Friday).

4) For Sell Method using Western Union sent during this period, will still be operational during this period.

5) For Sell Method using MoneyGram will not be operational during this period, and can only be sent on 25th March 2011 (Friday) upon return Singapore..

6) SMS Notification fee if selected on our Order form, will be charged at 0.70 USD instead of the normal 0.40 USD during this period.

7) There will not be any changes to local bank deposits, bank wires or Visa Money Transfer operational unless you are selling above 5000 USD of ecurrency.

8) Other Buy/Sell/Swap exchanges will still be processed but do expect slower service than usual processing time may be expected..

All timings are based on GMT + 8 hours, Singapore Standard Time.

1) No Phone support will be available during this period. We will not have access to our Fax Machine during these 3 days so Fax support is offline.

2) Urgent & Express Priority for Swap Orders will not be available on these 4 days.

3) For Buy Method using Western Union or MoneyGram, you will need to send the money in USD to Vietnam and give us the details by 18th Feb 2011 (Friday), 11:59pm (GMT + 8 hours) for it to be picked up before our trip back to Singapore. Any transfer which is made after cut-off time can not be picked up. Any transfers to Singapore, will be picked up on 20th Feb 2011 (Sunday).

4) For Sell Method using Western Union sent during this period, will still be operational during this period.

5) For Sell Method using MoneyGram will not be operational during this period, and can only be sent on 20th Feb 2011 (Sunday) upon return Singapore..

6) SMS Notification fee if selected on our Order form, will be charged at 0.70 USD instead of the normal 0.40 USD during this period.

7) There will not be any changes to local bank deposits, bank wires or Visa Money Transfer operational unless you are selling above 5000 USD of ecurrency.

8) Other Buy/Sell/Swap exchanges will still be processed but do expect slower service than usual processing time may be expected..

All timings are based on GMT + 8 hours, Singapore Standard Time.

1) Phone support will be available at our Thailand mobile +66-852518702 for customers with urgent matters during this period. General enquiries will NOT be entertained. We will not have access to our Fax Machine during these 3 days so Fax support is offline.

2) Urgent & Express Priority for Swap Orders will not be available on these 3 days.

3) For Buy Method using Western Union or MoneyGram sent on 13th Jan 2011 (Thursday) & 14th Jan 2011 (Friay), regardless of the Priority, it will only be picked up on 15th Januay 2011 (Saturday).

4) For Sell Method using MoneyGram sent on 13th Jan 2011 (Thursday) & 14th Jan 2011 (Friday), regardless of the Priority, it will only be paid on 15th January 2011 (Saturday)..

5) For Sell Method using Western Union sent during this period, will still be operational during this period.

6) SMS Notification fee if selected on our Order form, will be charged at 0.70 USD instead of the normal 0.40 USD during this weekend.

7) There will not be any changes to local bank deposits, bank wires or Visa Money Transfer operational unless you are selling above 5000 USD of ecurrency.

8) Other Buy/Sell/Swap exchanges will still be processed but do expect slower service than usual processing time may be expected..

All timings are based on GMT + 8 hours, Singapore Standard Time.

1) Phone support will be available at our Thailand mobile +66-852518702 for customers with urgent matters during this period. General enquiries will NOT be entertained. We will not have access to our Fax Machine during these 3 days so Fax support is offline.

2) Urgent & Express Priority for Swap Orders will not be available on these 3 days.

3) For Buy Method using Western Union or MoneyGram sent on 28th Nov 2010 (Sunday) & 29th Nov 2010 (Monday), regardless of the Priority, it will only be picked up on 30th November 2010 (Tuesday).

4) For Sell Method using MoneyGram sent on 28th Nov 2010 (Sunday) & 29th Nov 2010 (Monday), regardless of the Priority, it will only be paid on 30th November 2010 (Tuesday)..

5) For Sell Method using Western Union sent during this period, will still be operational during this period.

6) SMS Notification fee if selected on our Order form, will be charged at 0.70 USD instead of the normal 0.40 USD during this weekend.

7) There will not be any changes to local bank deposits, bank wires or Visa Money Transfer operational unless you are selling above 5000 USD of ecurrency.

8) Other Buy/Sell/Swap exchanges will still be processed but do expect slower service than usual processing time may be expected..

All timings are based on GMT + 8 hours, Singapore Standard Time.

Philippines Buy Orders: Customers can now pay by Local Bank Cash Deposit or ATM Transfer (BancNet network) to our MayBank & MetroBank Account.
Philippines Sell Orders: We have replaced the CASHOME option, with a better option, Local Bank Deposit whereby we can transfer funds from our MayBank Philippines Account to any of the 32 Banks under BancNet Network.instantly. For Full Details, please read Order Info Page for these 2 new Buy/Sell Methods.

1) Phone support will be available at our Philippines mobile +63-9186195560 for existing customers with urgent matters. General enquiries will NOT be entertained. We will not have access to our Fax Machine during these days so Fax support is offline.

2) Urgent & Express Priority for Swap Orders will not be available on these 5 days.

3) For Buy Orders using Western Union or MoneyGram, you will need to send the money to Philippines and give us the details by 21st October 2010 (Thursday), 6pm (GMT + 8 hours) for it to be picked up in Philippines. Any transfer which is made after cut-off time will  not be picked up. Any transfers to Singapore, will be picked up on 22nd October 2010 (Friday).

4) For Sell Orders using MoneyGram sent after 21st October 2010 (Thursday), 6pm, regardless of the Priority, it will only be paid on 22nd October 2010 (Friday) evening.

5) For Sell Method using Western Union sent during this period, will still be operational as normal during this period.

6) SMS Notification fee if selected on our Order form, will be charged at 0.70 USD instead of the normal 0.40 USD.

7) There will not be any changes to local bank deposits, bank wires or Visa Money Transfer operational unless you are selling above 3500 USD of ecurrency.

1) Phone support will be available at our Thailand mobile +66-852518702 for customers with urgent matters during this period. General enquiries will NOT be entertained. We will not have access to our Fax Machine during these 2 days so Fax support is offline.

2) Urgent & Express Priority for Swap Orders will not be available on these 2 days.

3) For Buy Method using Western Union or MoneyGram sent after 29th Sept 2010 (Wednesday), 7pm, regardless of the Priority, it will only be picked up on 2nd October 2010 (Saturday).

4) For Sell Method using MoneyGram sent after 29th Sept 2010 (Wednesday), 7pm, regardless of the Priority, it will only be paid on 2nd October 2010 (Saturday).

5) For Sell Method using Western Union sent during this period, will still be operational during this period.

6) SMS Notification fee if selected on our Order form, will be charged at 0.70 USD instead of the normal 0.40 USD during this weekend.

7) There will not be any changes to local bank deposits, bank wires or Visa Money Transfer operational unless you are selling above 5000 USD of ecurrency.

8) Other Buy/Sell/Swap exchanges will still be processed but do expect slower service than usual.

All timings are based on GMT + 8 hours, Singapore Standard Time.

Although 10th Sept 2010 is a Public Holiday in Singapore, it will be treated as a regular business day for us to replace our rest day, 9th Sept 2010 (Thursday). Other than Bank Wire, all other orders will be processed as usual.

1) Phone support will be available at our Thailand mobile +66-852518702 for customers with urgent matters during this period. General enquiries will NOT be entertained. We will not have access to our Fax Machine during these 2 days so Fax support is offline.

2) Urgent & Express Priority for Swap Orders will not be available on these 2 days.

3) For Buy Method using Western Union or MoneyGram sent after 23rd August 2010 (Monday), 7pm, regardless of the Priority, it will only be picked up on 26th August 2010 (Thursday).

4) For Sell Method using MoneyGram sent after 23rd August 2010 (Monday), 7pm, regardless of the Priority, it will only be paid on 26th August 2010 (Thursday).

5) For Sell Method using Western Union sent during this period, will still be operational during this period.

6) SMS Notification fee if selected on our Order form, will be charged at 0.70 USD instead of the normal 0.40 USD during this weekend.

7) There will not be any changes to local bank deposits, bank wires or Visa Money Transfer operational unless you are selling above 5000 USD of ecurrency.

8) Other Buy/Sell/Swap exchanges will still be processed but do expect slower service than usual.

All timings are based on GMT + 8 hours, Singapore Standard Time.

However, on-top of the e-Currency Sell Rate, an additional 3 USD admin fee will be applicable for sell between 20 - 50 USD

No changes for Sell Amounts above 50 USD, the e-Currency Sell Rate will continue to be applicable.

Bank flat fee of 25 USD (remit in USD) for wire amount less than 5000 USD.

Bank flat fee of 38 USD (remit in USD) for wire amount above 5000 USD.

Bank flat fee of 20 SGD (remit in SGD) for regardless of wire amount.

Bank flat fee of 30 SGD equivalent (remit in other currencies) for amounts up to 8000 SGD (approximate 5700 USD).

Contact Us for the Bank fee if remit currency is in other currencies (non USD / SGD) amount more than 5700 USD equivalent

2) CitiBank Global Transfer Sell Orders: 2 New Destination Countries, Malaysia, South Korea have been added to CitiBank's Global Destination list.

Latest list of CitiBank customers abroad in 27 countries who can sell by CitiBank Global Transfer:
Australia, Bahrain, Belgium, Canada, Colombia, China, Egypt, Germany, Greece, Guam, Hong Kong, India, Indonesia, Jersey, Malaysia, Mexico, Pakistan, Philippines, Poland, South Korea, Spain, Taiwan, Turkey, United Arab Emirates, UK, USA & Vietnam.

2) Minimum Bank Wire fee for Sell Method increase from 22.50 USD to 30 USD with effect 30th June 2010.

3) We have added a new Sell Method ' United States Chase QuickPay ' where we can send money to bank account held with all USA Banks.
For a limited promotional  time, there will not be any bank fee or admin fee till further notice compared to the regular 2.70 USD charged.

1) Phone support will be available at our Thailand mobile +66-852518702 for customers with urgent matters during this period. General enquiries will NOT be entertained. We will not have access to our Fax Machine during these 2 days so Fax support is offline.

2) Urgent Priority for Swap Orders will not be available on these 2 days.

3) For Buy Method using Western Union or MoneyGram sent on these 2 days, regardless of the Priority, it will only be picked up on 20th June 2010 (Sunday).

4) For Sell Method using Western Union & MoneyGram on these 2 days, will still be operational during this period. Urgent Priority cut-off time for same day processing will be 5:30pm instead of the usual 7pm during these 2 day.

5) SMS Notification fee if selected on our Order form, will be charged at 0.70 USD instead of the normal 0.40 USD during this weekend.

6) There will not be any changes to local bank deposits, bank wires or Visa Money Transfer operational unless you are selling above 5000 USD of ecurrency.

7) Other Buy/Sell/Swap exchanges will still be processed but do expect slower service than usual.

1) On 14th May 2010 (Friday), our business hours will end at 6:30pm instead of 12am.

2) Phone support will be available at our Thailand mobile +66-819246485 for customers with urgent matters during these. General enquiries will NOT be entertained. We will not have access to our Fax Machine during these 2 days so Fax support is offline.

3) Urgent Priority for Swap Orders will not be available on these 2 days.

4) For Buy Method using Western Union or MoneyGram sent after 14th May 2010 (Friday), 6:30pm, regardless of the Priority, it will only be picked up & processed on 17th May 2010 (Monday).

5) For Sell Method using Western Union & MoneyGram after 14th May 2010 (Friday), 6:30pm, regardless of the Priority, it will only be picked up & processed on 17th May 2010 (Monday).

6) SMS Notification fee if selected on our Order form, will be charged at 0.70 USD instead of the normal 0.40 USD during this weekend.

7) There will not be any changes to local bank deposits, bank wires or Visa Money Transfer operational unless you are selling above 5000 USD of ecurrency.

8) Other Buy/Sell/Swap exchanges may still be processed during this weekend (15th May & 16th May 2010) but do expect much slower service than usual.

This method is recommended for small transfers up to 3000 USD per day.

Customer must register an account at xoom.com and then fund with either Credit Card or PayPal or USA Bank Account in USD for them to wire deposit SGD (Singapore Dollars) to our Singapore Bank Account.

Xoom.com will show customer their current day's currency conversion rate + the USD amount that customer need to pay for receiver to receive the required SGD amount.

Money will be credited to our Singapore Bank Account (United Overseas Bank) in SGD (Singapore Dollars) usually on the next bank business day by xoom.com. It works similar to Overseas Bank Wire and better as there are no hidden bank fees. 

Latest list of CitiBank customers abroad in 25 countries who can sell by CitiBank Global Transfer:
Australia, Bahrain, Belgium, Canada, Colombia, China, Egypt, Germany, Greece, Guam, Hong Kong, India, Indonesia, Jersey, Mexico, Pakistan, Philippines, Poland, Spain, Taiwan, Turkey, United Arab Emirates, UK, USA & Vietnam.

1) Phone support will be available at our Thailand mobile +66-852518702 for existing customers with urgent matters. General enquiries will NOT be entertained. We will not have access to our Fax Machine during these 3 days so Fax support is offline.

2) Urgent Priority for Swap Orders will not be available on these 3 days.

3) For Buy Method using Western Union or MoneyGram, you will need to send the money to Thailand and give us the details by 10th Feb 2010 (Wednesday), 3pm afternoon (GMT + 8 hours) for it to be picked up before our trip back to Singapore. Any transfer which is made after cut-off time can not be picked up. Any transfers to Singapore, will be picked up on 11th Feb 2010 (Thursday).

4) Sell Method using Western Union & MoneyGram made on these 3 days will still be operational during this period. Urgent Priority cut-off time for same day processing will be 3pm on all days instead of the usual 7pm during these 3 days.

5) SMS Notification fee if selected on our Order form, will be charged at 0.70 USD instead of the normal 0.40 USD.

6) There will not be any changes to local bank deposits, bank wires or Visa Money Transfer operational unless you are selling above 5000 USD of ecurrency.

1) There will be no Phone or Fax support during these 3 days.

2) Urgent Priority for Swap Orders will not be available on these 3 days.

3) For Buy Method using Western Union or MoneyGram sent during these 3 days will only be picked up on 2nd Feb 2010 (Tuesday) on our trip back to Singapore.

4) Sell Method using Western Union made on these 3 days will still be operational during this period

5) Sell Method using MoneyGram during these 3 days will only be paid on 2nd Feb 2010 (Tuesday) on our trip back to Singapore.

5) SMS Notification fee if selected on our Order form, will be charged at 0.70 USD instead of the normal 0.40 USD.

6) There will not be any changes to local bank deposits, bank wires or Visa Money Transfer operational unless you are selling above 5000 USD of ecurrency.

1) Phone support will be available at our Thailand mobile +66-819246485 for customers with urgent matters. General enquiries will NOT be entertained. We will not have access to our Fax Machine during these 2 days so Fax support is offline.

2) Urgent Priority for Swap Orders will not be available on these 2 days.

3) For Buy Method using Western Union or MoneyGram, you will need to send the money to Thailand and give us the details by 11th Nov 2009 (Wednesday), 4am morning (GMT + 8 hours) for it to be picked up before our trip back to Singapore. Any transfer which is made after cut-off time can not be picked up. Any transfers to Singapore, will be picked up on 11th Nov 2009 night (Wednesday) for Urgent Priority Orders only, others may only be picked on 12th Nov 2009.

4) Sell Method using Western Union & MoneyGram made on these 2 days will still be operational during this period, but due to MoneyGram agent's short operational hours in Thailand, the cut-off time for 10th Nov 2009 (Tuesday) will be 3pm (GMT + 8 hours) instead of the usual 7pm. Anything after that, can only be sent from Singapore on 11th Nov 2009  (Wednesday) night for all Priorities Orders. Sell Method Western Union cut-off time remains 7pm on all days.

5) SMS Notification fee if selected on our Order form, will be charged at 0.70 USD instead of the normal 0.40 USD.

6) There will not be any changes to local bank deposits, bank wires or Visa Money Transfer operational unless you are selling above 5000 USD of ecurrency.

1) There will be NO Phone Call support during this period.

2) Urgent & Express Priority for Swap Orders will not be available during this period.

3) Urgent Priority for Buy / Sell Orders will also not be available.

There will not be any change to our other services.

2) India Buy Order - Cash Deposit fee to Bank of Baroda, Indian Bank & Punjab National Bank is increased from 50 INR to 100 INR.

1) Phone support will be available at our Thailand mobile +66-819246485 for customers with urgent matters. General enquiries will NOT be entertained. We will not have access to our Fax Machine during these 2 days so Fax support is offline.

2) Urgent Priority for Swap Orders will not be available on these 2 days.

3) For Buy Method using Western Union or MoneyGram, you will need to send the money to Thailand and give us the details by 16th Sept 2009 (Wednesday), 1pm (GMT + 8 hours) for it to be picked up before our trip back to Singapore. Any transfer which is made after cut-off time can not be picked up. Any transfers to Singapore, will be picked up on 17th Sept 2009 (Thursday).

4) Sell Method using Western Union & MoneyGram made on these 2 days will still be operational during this period, but due to MoneyGram agent's short operational hours in Thailand, the cut-off time for 16th Sept 2009 (Wednesday) will be 3pm (GMT + 8 hours) instead of the usual 7pm. Anything after that, can only be sent from Singapore on 17th Sept 2009 (Thursday). Sell Method Western Union cut-off time remains 7pm

5) SMS Notification fee if selected on our Order form, will be charged at 0.60 USD instead of the normal 0.20 USD.

6) There will not be any changes to local bank deposits, bank wires or Visa Money Transfer operational unless you are selling above 5000 USD of ecurrency.

We recommend deposit to our Kasikorn Bank now, if you want to deposit to our other 3 banks, extra fee will apply as follows:

35 THB fee (every multiple of 100,000 THB) if pay with Siam Commercial Bank)

35 THB fee (every multiple of 50,000 THB) if pay with Krung Thai Bank)

35 THB fee (every multiple of 30,000 THB) if pay with UOB)

2. Thailand Buy Order: We now accept deposits to Kasikorn Bank Account. Maximum Buy Amount has also been increased for deposits to Siam Commercial Bank.

3. Thailand Sell Order: We can now transfer funds from our Kasikorn Account to customer's Kasikorn Bank Account. Maximum Sell Amount is now increased to 30000 USD (subject to sufficient THB funds written on 'Exchange Rtaes' page).

Thailand Customers must read our Order Info Page for these Buy / Sell methods for latest information.

4. WMZ Sell Orders: Customers must now wait for our manual instructions via email for you to pay after you submitted your WMZ Sell Order Form because our primary WMZ account is unable to receive funds. We will email you to transfer to our secondary WebMoney Account after get your order form.

Australia Buy Order - Customers can now visit Australia National Bank (NAB) or Australia Post to Cash Deposit to our CitiBank Account now.

India Buy Order - Only cash deposit to ICICI Bank is accepted now unless otherwise advised due to promotions.

Latest list of CitiBank customers abroad in 24 countries who can sell by CitiBank Global Transfer:
Australia, Bahrain, Belgium, Canada, Colombia, China, Egypt, Germany, Greece, Guam, Hong Kong, India, Indonesia, Jersey, Mexico, Pakistan, Philippines, Poland, Spain, Taiwan, Turkey, United Arab Emirates, UK & USA

For Australia Sell Order - Sell Payment Method by Australia Bank Deposit s now added to receive INSTANT credit to WestPac & CitiBank Account. Other Australia Banks Account will receive credit after 2 business days.