For our Swapping, Buying and Selling Rates & stock availability, please proceed to our Exchange Rates Page.

All Buy Orders take a shorter time when stock is available, fulfilled within priority time range based on priority & 1st come 1st served basis.
If our stock availability written in Exchange Rates Page is insufficient or if you want to deal large amount, please use 'Contact Us' form to tell us your needs so that we can confirm if we can fulfill your order within your stated time frame upon receiving your payment.

Customer MUST update of payment status within 24 hours (except Visa Money Transfer & Overseas Bank Wire) upon approval is given by us to make payment else the order may be discarded. Details to make payment to us will be given to you upon order is confirmed.

To BUY  using national currency, please use Buy WebMoney Order Form.
To SWAP between & ,  please use  the Swap WebMoney Order Form..

Important information:
All Buy Order customers MUST keep an ORIGINAL copy of the whole screenshot or scanned receipt of the payment or bank statement which will be requested by us if there is a problem. We are not responsible for missing funds if you are unable to produce the receipt.

For our Swapping, Buying and Selling Rates & stock availability, please proceed to our Exchange Rates Page.

Sell Orders will be paid ASAP within 24 business hours (Monday-Sunday) depending on sell option +  priority  + 1st come 1st served basis..

To SELL  for national currency, please proceed to our Sell WebMoney Order Form.

Receive Payment Options:

Sell Payment Method	Amount (USD)	Additional Costs (if applicable)	Additional Information & Instructions
Australia Bank Deposit (WestPac / CitiBank)	5 to 6750	FREE for ALL Banks across Australia	Our WebMoney's Sell Rate (AUD) is used. All payments will be made by Internet Banking within 24 business hours provided AUD funds are sufficient. Customer must check AUD stock on 'Exchange Rates' page prior to selling. 6-digit BSB must be included with your Bank Account Number on the Sell Order Form. All transfers will be credited INSTANTLY to destination account. If it is not 1 of our 2 supported Australia Banks, but other banks, the Interbank Funds Transfer, may take up to next 2 business days from the time we made the payment for the funds to be reflected in your bank account.
India Bank Deposit (AXIS Bank, CitiBank, HDFC Bank, ICICI Bank, Punjab National Bank, State Bank of India)	50 to 10000	FREE for above 150 USD equivalent for 1 of our 6 India Banks 4.50 USD service fee for between 50 - 150 USD equivalent for 1 of our 6 India Banks Nominal InterBank fee will be levied for other India Bank account, depending on which bank & branch city.	Our WebMoneys Sell Rate (INR) is used All payments will be credited by cash deposit within next 2 business days. If it is a large amount, then we will assign electronic transfer or check deposit. For Sell Amount above 2000 USD and require express/urgent priority, please wait for manual approval upon order form submission. Bank Account Full Name, Bank Account Number & Bank Home Branch Address City must be given. If it is not 1 of our 6 supported India Banks, the Interbank Funds Transfer process may take up to next 3 business days from the time we made the payment for the funds to be reflected in your bank account.
Malaysia Bank Deposit (MayBank / CIMB Bank  / RHB )	5 to 36000	FREE for MayBank, CIMB Bank & RHB only. Norminal InterBank 2 RM fee for every 5000 RM will be levied for other Malaysia Banks	Our WebMoney's Sell Rate (RM) is used Payment will be made by Internet Banking within 24 business hours - subjected to availability of funds
Philippines Bank Deposit (Philippine National Bank only)	20 to 2480	2 USD transport fee + 5 SGD service fee (imposed by bank)	Our WebMoney's Sell Rate (SGD) is used Exchange rate from SGD to PHP  is set by SingPost at time of money being sent. It will not be known beforehand. Remittance Service is offered by Singapore Post. Money is credited instantly to customer's Philippine National Bank account in the Philippines once we have sent payment through Singapore Post. Each transfer deposit  is capped at 3500 SGD per day. For full details of this service, visit CASHOME FAQs.
Singapore Bank Deposit (POSB / DBS / UOB / OCBC / SCB / CitiBank / HSBC / MayBank / ABN AMRO)	5 to 200000	FREE for ALL Banks. If our bank account funds is insufficient, transport to bank to top-up will be made, transport fee is waived.	Our WebMoney's Sell Rate (SGD) is used Default Payment method is by Internet Banking unless Cash Cheque payment method selected. Urgent Priority is available. Payment waiting time is same as stated in Sell Order form
Thailand Bank Deposit ( Bank Of Ayudhya, Bangkok Bank, Kasikorn Bank, Krung Thai Bank, Siam City Bank, Siam Commercial Bank, Thai Military Bank, United Overseas Bank)	20 to 30000	Kasikorn, KTB & SCB Banks FREE for accounts maintained in Bangkok only. Kasikorn Accounts in other cities: 0.1% (minimum 10 THB) of the amount transferred. KTB Accounts in other cities:. 10 THB bank fee for 1st 10000 THB. Excess amount is calculated based on 0.08%. SCB accounts in other cities: 0.05% (minimum 5 THB) bank fee	Customer covers system transfer fee charged to us e-Currency's Sell Rate (THB) is used All payments will be made by Internet Banking within 24 business hours provided THB funds are sufficient. Customer must check THB stock on 'Exchange Rates' page prior to selling. If you choose to receive funds in Kasikorn or KTB or SCB but we do not have sufficient funds there, then it will be transferred from other Thailand banks, and Nominal InterBank fee applies.  Interbank Transfers can only be made between 6am to 9pm (Thai Time) daily. All transfers will be credited INSTANTLY to any of these 8 Thailand Banks after we made the payment for the funds to be reflected in your bank account.
		Nominal InterBank fee will be levied for other 5 Thailand Banks as follows: Send 0 to 20000 THB: 25 THB fee Send 20001 to 50000 THB: 35 THB fee
United States Bank Deposit (Bank of America / CitiBank)	30 to 1000	2.70 USD Admin fee applies. Each USA customer is limited to sell a maximum of 1000 USD per day (subjected to sufficient bank funds availability stated in 'Exchange Rates' page).	Our WebMoney's Sell Rate (USD) is used For deposit to Bank of America account, your Zip Code (as appear in bank statement) MUST be provided in the memo column of your Sell Order form and we can only pay to BOA personal bank account, we can not pay business or military bank account. Payment can only be made to either of these 2 banks.
VISA Money Transfer  (Worldwide) It takes 1-2 business days depending on the banks processing time	20 to 10000	Visa Cards in Brunei, Malaysia & Philippines: 5 SGD fee Visa Cards in other countries:  8 SGD fee    Limited to 3000 SGD per transfer & up to 20000 SGD per day.	Our WebMoney's Sell Rate (SGD) is used VISA will convert SGD (Singapore Dollars) to your VISA Card's currency before crediting it. Conversion rate may or may not be known before hand. You must provide your 16-digit VISA Card Number in Sell Order form. We use MayBank Singapore to transfer funds globally to any VISA card issued worldwide (EXCEPT Belarus, Colombia, Congo, Cuba, Indonesia, Iran, Iraq, Ivory Coast, Liberia, Myanmar, Nigeria, North Korea, Sudan, Syria, USA, Venezuela, Zimbabwe) via the secure VISA card payment network.
CitiBank Global Transfer (Instant)	95 to 2100	Bank fee of 10 SGD / 7.50 USD per day	Our WebMoney's Sell Rate (SGD or USD) is used Our Bank's selling TT rate SGD to your national currency will be used before sending over to your bank account unless you hold a SGD currency account with the CitiBank in your country. If you want Sell Rate USD to be used, you MUST state so in the memo column of your Sell Order form, otherwise Sell Rate SGD is used. To receive USD to your USD Account, extra 1 business day is required for us to deposit check into our USD account before transferring to your bank account. We can only pay to CitiBank customers abroad in these 23 countries  with this method: Australia, Bahrain, Belgium, Canada, Colombia, China, Egypt, Germany, Greece, Guam, Hong Kong, India, Indonesia, Jersey, Mexico, Pakistan, Philippines, Poland, Spain, Taiwan, Turkey, United Arab Emirates, UK, USA & Vietnam.
MoneyGram	20 to 10000	Send Money Service fee + 3 USD transport fee	Our WebMoney's Sell Rate (SGD) is used Singapore financial services company only collect SGD from us, hence exchange rate will be involved to convert SGD to the foreign currency which customer can receive. If customer can receive more than 1 type of national currencies, we will choose the national currency which financial services company provide the better currency conversion rate to send in. Click Here for MoneyGram's indicative exchange rate. Click Here for Financial Services Companies' sending fee and FAQs. Western Union-Singapore website do not provide online checking of currency conversion rate. It differs from country to country for different national currencies daily, hence we can only advise you an estimated rate. Customer needs to give us these receiver's details in the Sell Order Form for us to make payment:: 1) Full First Name 2) Full Last Name 3) City/State/Country You need to bring along a photo ID to collect the cash as your Financial Services agent needs to verify your particulars. Receiving amounts less than 500 SGD, you do not need photo ID, only a test question and answer required. If your receiver is in United States, beside your city & state, you also need to include your Zip Code in your Order Form as required by Financial Services Company. If your country must have a test question and answer for you to receive the money, you must let us know.
Western Union	20 to 10000	Send Money Service fee + 2 USD transport fee
Overseas Bank Wire (Telegraphic Transfer) It takes 1-2 business days depending on the banks processing time	20 to 200000	Bank fee of 30 SGD / 22.50 USD for amounts up to 8000 SGD (approximate 5600 USD) Contact Us for the Bank fee if amount is more than 5600 USD	Our WebMoney's Sell Rate (SGD or USD) is used Default remittance currency: SGD If you want Sell Rate USD to be used, you MUST state so in the memo column of your Sell Order form, otherwise Sell Rate SGD is used. We will remit in SGD (no agent bank fee) UNLESS specified by customer to remit in foreign currency. Customer can choose to receive in these major foreign currencies only: USD, Euro, Canadian Dollar, Australian Dollar, British Pound, New Zealand Dollar, Japanese Yen, Hong Kong Dollar, Swizterland Francs, Denmark Kroner, India Rupees, Norway Kroner, Phillippines Perso, Sweden Kronor & Thailand Baht However if your bank do not accept incoming wires in SGD, we will wire in your national currency. If your national currency is not 1 of the above major foreign currencies, then we will remit in Euros for European countries and USD for all other overseas countries. When remitted in foreign currency, our bank's selling telegraphic transfer rate is used for conversion of SGD to destination currency. Customer must cover their own bank receiving fee and agent fee (if any). If a memo for the beneficiary is required, customer must write it in the memo column of Sell Order form. Compulsory information required: 1) Beneficiary Bank Account Name 2) Beneficiary Bank Account Number 3) Beneficiary City/State 4) Beneficiary Bank Name 5) Beneficiary Bank City/State/Country 6) Beneficiary Bank SWIFT Code 7) Routing Number (for US only) or IBAN (for European Countries only) Optional information: 1) Agent Bank Name 2) Agent Bank City/State/Country 3) Agent Bank SWIFT Code 4) Agent Bank Routing Number (for US) or IBAN (for European Countries) 5) Preferred Foreign Currency 6) Memo for Beneficiary
[MasterCard / Visa Card (USD or SGD)] Note: Payoneer.com is highly recommended	50 to 10000	FREE - we are NOT responsible for any fee charged by your receiving medium processor. If payment is rejected/refunded, we take 5% return fee, only after refund is received by our bank, then we can pay you again with other methods instructed by you.	Our WebMoney's Sell Rate (SGD or USD) is used Customer must write Full Instructions with Step by Step guide in the 'Other Instructions, Information, Questions, Suggestions or Comments' field of Sell Order form so that we can visit your payment processor's website such as Payoneer.com (exclude PayPal - use our Swap e-Currencies Order form instead) to load your Prepaid MasterCard/Visa Debit Card, pay for your goods, pay your credit card bill or pay your web hosting bill, etc. We can pay with these Cards (issued in Singapore): 1) MasterCard Debit Card (USD) 2) MasterCard Debit Card (SGD) 3) MasterCard Credit Card (SGD) 4) Visa Credit Card (SGD) 5) Visa Debit Card (SGD) If you want Sell Rate USD to be used, you MUST state so in the memo column of your Sell Order form, otherwise Sell Rate SGD is used. If you need us to pay in other foreign currencies (non-SGD or USD), you are allowed to specify the preferred type of Card for us to pay with, if no preferred is given, we will pay you with our MasterCard Debit Card (SGD), we will sell you at the mid-rate given at xe.com. We have the right to refuse pay to payment medium processor if we feel that our Card details can be compromised.
Singapore Crossed or Cash Cheque	50 to 65000	Postage fee (2 SGD)	Our WebMoney's Sell Rate (SGD or USD) is used Customer must write his/her full address in the 'Other Instructions, Information, Questions, Suggestions or Comments' field of Sell Order form for us to mail the cheque or demand draft to you.
Demand Draft (Money Order)		Postage fee (2 SGD) + Bank fee (5 SGD)

 

Frequent Asked Questions (Updated as at 4th December 2008, 6:40pm SGT)

Q1) What is WMZ? WMZ stands for WebMoney in USD currency, an online payment system established in 1997 - http://www.wmtransfer.com  Q2) If I need 2000 WMZ, how much SGD do I need to pay by Singapore Internet Banking for Normal Priority? Assume Buy Rate is 1 USD =  1.600 SGD 2000 USD X 1.600 = 3200 SGD Hence, you will need to pay 3200.00 SGD to purchase 2000 WMZ. Q3) If I need 2000 WMZ, how much RM do I need to pay by Malaysia Internet Banking for Normal Priority? Assume Buy Rate is 1 USD =  3.40 RM 2000 USD X 3.40 = 6800 RM Hence, you will need to pay 6800.00 RM to purchase 2000 WMZ. Q4) If I need to sell 2000 WMZ, how much RM will I receive to my Malaysia MayBank Bank Account for Normal Priority? Assume Sell Rate is 1 USD =  3.20 RM 2000 USD X 3.20 = 6400 RM Hence, you will receive 6400 RM for sale of 2000 WebMoney(Z). Q5) How do you calculate the Sell/Buy rates? Buy/Sell rate is adjusted 1 or more times daily, calculated based on 2 main factors in the order of priority: 1) National Currencies valuation & fluctuations 2) Singapore & Overseas e-Currency Market Rate /Condition 3) High or low demand & stock availability Q6) Where do you get so much stock to fulfill orders? We are a jack of all trades, our stock come from many different supplies, generally most orders are fulfill within 12 business hours. If we receive a large order and stocks are unavailable, we may have to outsource from our partner which will cost us more and can take up to 1 and 1/2 business day to receive it..  Q7) How do I get started to Buy/Sell/Swap e-currencies? After you have submitted your order form to us and we will clarify everything with you if needed, before we give you instructions to make payment to us by the various payment method. Q8) Do you have special rates if I (consumer) need to buy or sell in large quantity, more than 10K of e-currencies weekly? Yes, please send us an email with your Msn / ICQ / Yahoo Online Messenger & we can discuss in private personally to suit your needs. Q9) Do you have priority or special rates for exchanger distributors & partners with faster processing time? Yes, it can be arranged after we reviewed your website. Please send us an email with your Msn / ICQ / Yahoo Online Messengers to discuss. Q10) What do I do if I have further questions? If after reviewing our Order Info Page and you still have doubts, please contact us and we will do our best to answer you if it is not already explained on site. If you have specified area which is remains unclear to you after reviewing our site, we will also be happy to clear your doubts. However, please do NOT ask questions before you have spent enough time to check through our site. Do NOT ask to be spoon fed or ask every thing part of our service which is clearly understandable, we can not entertain such requests and they will be ignored. If you still have doubts, please post on our forum support folder or use our Contact Us form. Do note that we may not answer your questions directly if the answer can be found on our site. Terms And Conditions (Updated 16th August 2008) All orders are FINAL once customer has paid for the order and are subjected to needs & availability of funds. NO refund request is entertained once customer paid. Customer must check our payment to you and revert within 24 hours for any mistake. NO corrections will be entertained there after. Customers whose order has been confirmed by us via email but do NOT update us of payment status within 24 hours, are considered defaulters.  Defaulters who default 3 times in a row within valid reason will be banned from our service. Bad mannered will not be tolerated. In the event that WebMoney processor closes down or remains inaccessible for a long period, BEFORE we complete your buy / sell / swap order, we are NOT liable & will not make any payment to you unless it returns. You must send us  the funds FIRST. Rates, stock and fees may be subjected to change at anytime without notice. Customers are advised to check back regularly if we changed our rates on our 'Exchange Rates' page. The foreign currency rate applicable will be based on our prevailing exchange rate as of the date and time of processing, NOT at the time we give instructions for customer to pay. All rates quoted here are indicative only. To avoid fluctuation, customer should pay as soon as possible. Our normal 12 business hours daily is from 12pm to 12am Singapore Time (Mondays-Fridays) excluding Singapore & USA Public Holidays. During non-business hours, orders are still being processed, however please be patient as it may take longer than usual. Your privacy will be kept strictly confidential in all circumstances unless in cases where you attempt to scam money from us. Thank you.

Entelnova.com is an independent business & is NOT in anyway associated with Western Union, MoneyGram or other businesses.
Entelnova Global Service © 2005-2010. All Rights Reserved. Business Reg No. 53056595A Fax: +65-67482426