For our Buying and Selling Rates & stock availability, please visit our Exchange Rates Page.

All Buy Orders take a shorter time when stock is available, fulfilled within priority time range based on priority & 1st come 1st served basis.
If our stock availability written in Exchange Rates Page is insufficient or if you want to deal large amount, please use 'Contact Us' form to tell us your needs so that we can confirm if we can fulfill your order within your stated time frame upon receiving your payment.

Customer MUST update of payment status within 24 hours (except Visa Money Transfer & Overseas Bank Wire) upon approval is given by us to make payment else the order may be discarded. Details to make payment to us will be given to you upon order is confirmed.

Supported e-currencies:

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To BUY e-Currency with national currency, please use our Buy e-Currency Order Form.
To SWAP between various online e-currencies,  please visit the Swap e-Currencies Zone.

Important information:
All Buy Order customers MUST keep an ORIGINAL copy of the whole screenshot or scanned receipt of the payment or bank statement which will be requested by us if there is a problem. We are not responsible for missing funds if you are unable to produce the receipt.

For e-Currency Swapping, Buying and Selling Rates & stock availability, please proceed to our Exchange Rates Page.

Sell Orders will be paid ASAP within 24 business hours (Monday-Sunday) depending on sell option +  priority + 1st come 1st served basis..

To SELL / USD order for national currency, please proceed to our Sell Payza / PayPal Order Form.
To SELL for national currency, use Sell Supported e-Currency Order Form.

To SELL other e-Currencies for national currency, please use our Sell Non-Supported e-Currency Order Form

Receive Payment Options:

Sell Payment Method	Amount (USD)	Additional Costs (if applicable)	Additional Information & Instructions
Australia Bank Deposit (WestPac / CitiBank)	5 to 6750	FREE for ALL Banks across Australia	Customer covers system transfer fee charged to us e-Currency's Sell Rate (AUD) is used. All payments will be made by Internet Banking within 24 business hours provided AUD funds are sufficient. Customer must check AUD stock on 'Exchange Rates' page prior to selling. 6-digit BSB must be included with your Bank Account Number on the Sell Order Form. All transfers will be credited INSTANTLY to destination account. If it is not 1 of our 2 supported Australia Banks, but other Banks, the Interbank Funds Transfer, may take up to next 2 business days from the time we made the payment for the funds to be reflected in your bank account.
India Bank Deposit (AXIS Bank, CitiBank, HDFC Bank, ICICI Bank, Punjab National Bank, State Bank of India)	50 to 7500	FREE for above 150 USD equivalent for 1 of our 6 India Banks 4.50 USD admin fee for between 50 - 150 USD equivalent for 1 of our 6 India Banks Nominal InterBank fee may be levied for other India Bank account, depending on which bank & branch city.	Customer covers system transfer fee charged to us e-Currency's Sell Rate (INR) is used All payments will be credited by cash deposit within next 2 business days. If it is a large amount, then we will assign electronic transfer or check deposit. For Sell Amount above 7500 USD, please wait for manual approval upon order form submission. Bank Account Full Name, Bank Account Number  Bank Home Branch Address City & IFSC Code must be given. Payments to India Banks can only be paid on Mondays to Fridays 12pm to 7pm (GMT + 8 hours) excluding Singapore Public Holidays. For credit to State Bank of India account, you will receive credit between 1 to 2 hours from the time we processed provided we processed your order by 7pm (GMT + 8 hours) on current business day, if not you will receive credit on next business day morning. If your bank account is with other 5 India banks, then you will receive credit on the next business  day morning if we process your order by 7pm (GMT + 8 hours), if not you will receive credit on morning of 2 business days later. For credit to non-supported India Banks, the Interbank Funds Transfer process may take up to next 2 business days from the time we made the payment for the funds to be reflected in your bank account.
Malaysia Bank Deposit (MayBank / CIMB Bank  / RHB )	5 to 36000	FREE for MayBank, CIMB Bank & RHB only. Norminal InterBank 2 RM fee for every 5000 RM will be levied for other Malaysia Banks	Customer covers system transfer fee charged to us e-Currency's Sell Rate (RM) is used Payment will be made by Internet Banking within 24 business hours (including weekends) - subjected to availability of funds
Philippines Bank Deposit (Only these banks in BancNet network: Allied Bank, AUB, Banco Filipino, BSJ, Centennial, China Bank, Chinatrust, CitiBank, Citystate, EWB, Equicom, Green Bank, Malayan Bank, Manila Bank, MayBank, MetroBank, Opportunity Microfinance, PBCom, PBB, PNB, Philtrust, Postal Bank, PSBank, QCRB, RCBC, Real Bank, Robinsons, Security Bank, StanChart, Sterling Bank of Asia, Tong Yang, World Partners)	5 to 2900	50 PHP Bank fee for every amount in multiple of 30,000 PHP (imposed by BacnNet)	e-Currency's Sell Rate (PHP) is used. All payments will be made by Internet Banking within selected priority (Urgent / Express / Normal) provided PHP funds are sufficient.  Customer must check PHP stock on 'Exchange Rates' page prior to selling e-currencies to us. Payment can only be made to these 32 Banks which are part of BacnNet network. We keep our funds in MayBank, so If your account is with other banks, the Interbank Transfers can only be made on  Mondays to Fridays between 7am to 11pm (Philippines Time) daily EXCLUDING Philippines Public Holidays. All transfers will be credited INSTANTLY to any of these 32 Philippines Banks upon we transferred the funds to your bank account. Daily transfer limit  is capped at 60000 PHP / day, so if you sell larger amount, we need to spilt 2 days.
Singapore Bank Deposit (POSB / DBS / UOB / OCBC / StanChart / CitiBank / HSBC / MayBank / ANZ / SBI)	5 to 200000	FREE for ALL Banks. If our bank account funds is insufficient, transport to bank to top-up will be made, transport fee is waived.	Customer covers system transfer fee charged to us e-Currency's Sell Rate (SGD) is used Default Payment method is by Internet Banking (including weekends) unless Cash Cheque payment method selected. Urgent Priority is available. Payment waiting time is same as stated in Sell Order form
Thailand Bank Deposit ( Bank Of Ayudhya, Bangkok Bank, Kasikorn Bank, Krung Thai Bank, Siam City Bank, Siam Commercial Bank, Thai Military Bank, United Overseas Bank)	20 to 30000	Kasikorn Bank FREE for accounts maintained in Bangkok only. Kasikorn Accounts in other cities: 15 THB Bank fee regardless of the amount transferred.	Customer covers system transfer fee charged to us e-Currency's Sell Rate (THB) is used All payments will be made by Internet Banking within selected priority (Urgent / Express / Normal) provided THB funds are sufficient. Customer must check THB stock on 'Exchange Rates' page prior to selling. Interbank Transfers can only be made between 6am to 9pm (Thai Time) daily. All transfers will be credited INSTANTLY to any of these 8 Thailand Banks after we made the payment for the funds to be reflected in your bank account.
		Nominal InterBank fee will be levied for other 7 Thailand Banks as follows: Send 0 to 20000 THB: 25 THB fee Send 20001 to 50000 THB: 35 THB fee
United States Bank Deposit (Bank of America, CitiBank & Wells Fargo Bank)	30 to 2000	2.70 USD Admin fee applies. Each USA customer is limited to sell a maximum of 2000 USD per day (subjected to sufficient bank funds availability stated in 'Exchange Rates' page). 10 USD ACH Transfer fee (next business day funding) or 3 USD ACH Transfer fee (3 business days funding) applies for Bank of America Business / Miltary accounts or ALL other USA Banks.  Default selection is next business day funding (10 USD), if customer need 3 business days (3 USD), must state in order form memo column).	Customer covers system transfer fee charged to us e-Currency's Sell Rate (USD) is used For deposit to CitiBank, please include the state which your account is maintained at. For deposit to Bank of America account, your Zip Code (as appear in bank statement) MUST be provided in the memo column of your Sell Order form and we can only pay to Bank of America personal bank account. For Bank of America business or military bank account & ALL other USA Banks (non-CitiBank / non-Wells Fargo), routing number must be provided in order form for payment by ACH Transfer. ACH Transfer to other USA Banks, funds will be drawn from our Bank of America account.
United States Chase QuickPay (All USA Banks)	20 to 2000	2.70 USD Admin fee applies Each USA customer is limited to sell a maximum of 2000 USD per day (subjected to sufficient bank funds availability stated in 'Exchange Rates' page).	Customer covers system transfer fee charged to us e-Currency's Sell Rate (USD) is used Customer must first enroll in the Chase QuickPay program with an email address then add and validate your USA bank account linked to your QuickPay profile before start using this sell method. Customer do not need to own a Chase Bank Account as our company owns one. We will send money to your email address, which you will log on to your Chase QuickPay profile and click "Accept Money". From there, you will submit your withdraw request for credit to a bank account with any USA bank. If credit amount is < 1000 USD to Chase Bank account, money is received on same business day of our transfer. Otherwise for > 1000 USD, money is received on next business day. If credit to non-Chase USA Bank account, money is received 2-3 business days after the date of our transfer. For full details of this service, visit QuickPay FAQs.
VISA Money Transfer  (Worldwide) It takes 1-2 business days depending on the banks processing time	20 to 10000	Visa Cards in Brunei, Malaysia & Philippines: 5 SGD fee Visa Cards in other countries:  8 SGD fee    Limited to 3000 SGD per transfer & up to 20000 SGD per day.	Customer covers system transfer fee charged to us e-Currency's Sell Rate (SGD) is used VISA will convert SGD (Singapore Dollars) to your VISA Card's currency before crediting it. Conversion rate may or may not be known before hand. You must provide your 16-digit VISA Card Number in Sell Order form. We use MayBank Singapore to transfer funds globally to any VISA card issued worldwide (EXCEPT Belarus, Colombia, Congo, Cuba, Indonesia, Iran, Iraq, Ivory Coast, Liberia, Myanmar, Nigeria, North Korea, Sudan, Syria, USA, Venezuela, Zimbabwe) via the secure VISA card payment network.
CitiBank Global Transfer (Instant)	5 to 80000	FREE - only CitiBank's selling TT rate involved if non-SGD / non-USD account abroad	Customer covers system transfer fee charged to us e-Currency's Sell Rate (SGD or USD) is used Our Bank's selling TT rate SGD to your national currency will be used before sending over to your bank account unless you hold a SGD currency account with the CitiBank in your country. If you want Sell Rate USD to be used, you MUST state so in the memo column of your Sell Order form, otherwise Sell Rate SGD is used. To receive USD to your USD Account, allow extra 1 business day for us to deposit check into our USD account before transferring to your bank account. We can only pay to CitiBank customers abroad in these 32 countries  with this method: Australia, Bahrain, Belgium, Canada, Colombia, China, Czech Republic, Egypt, Germany, Greece, Guam, Hong Kong, Hungary, India, Indonesia, Japan, Jersey, Malaysia, Mexico, Pakistan, Philippines, Poland, Romania, South Korea, Spain, Taiwan, Thailand, Turkey, United Arab Emirates, UK, USA, Vietnam.
MoneyGram	20 to 10000	Send Money Service fee + 3 USD transport fee	Customer covers system transfer fee charged to us e-Currency's Sell Rate (SGD) is used Singapore financial services company only collect SGD from us, hence exchange rate will be involved to convert SGD to the foreign currency which customer can receive. If customer can receive more than 1 type of national currencies, we will choose the national currency which financial services company provide the better currency conversion rate to send in. Click Here for MoneyGram's indicative exchange rate. Click Here for Financial Services Companies' sending fee and FAQs. Western Union-Singapore website do not provide online checking of currency conversion rate. It differs from country to country for different national currencies daily, hence we can only advise you an estimated rate. Customer needs to give us these receiver's details in the Sell Order Form for us to make payment: 1) Full First Name 2) Full Last Name 3) City/State/Country You need to bring along a photo ID to collect the cash as your Financial Services agent needs to verify your particulars. Receiving amounts less than 500 SGD, you do not need photo ID, only a test question and answer required. If your receiver is in United States, beside your city & state, you also need to include your Zip Code in your Order Form as required by Financial Services Company. If your country must have a test question and answer for you to receive the money, you must let us know.
Western Union	20 to 10000	Send Money Service fee + 2 USD transport fee
Overseas Bank Wire (Telegraphic Transfer) It takes 1-2 business days depending on the banks processing time	20 to 200000	Bank flat fee of 30 USD (remit in USD) for wire amount less than 5000 USD. Bank flat fee of 38 USD (remit in USD) for wire amount above 5000 USD. Bank flat fee of 30 SGD (remit in SGD) for regardless of wire amount.. Bank flat fee of 30 SGD equivalent (remit in other currencies) for amounts up to 8000 SGD (approximate 5700 USD) Contact Us for the Bank fee if remit currency is in other currencies (non USD / SGD) amount more than 5700 USD equivalent	Customer covers system transfer fee charged to us e-Currency's Sell Rate (SGD or USD) is used Default remittance currency: SGD If you want Sell Rate USD to be used, you MUST state so in the memo column of your Sell Order form, otherwise Sell Rate SGD is used. We will remit in SGD (no agent bank fee) UNLESS specified by customer to remit in foreign currency. Customer can choose to receive in these major foreign currencies only: USD, Euro, Canadian Dollar, Australian Dollar, British Pound, New Zealand Dollar, Japanese Yen, Hong Kong Dollar, Swizterland Francs, Denmark Kroner, India Rupees, Norway Kroner, Phillippines Perso, Sweden Kronor & Thailand Baht However if your bank do not accept incoming wires in SGD, we will wire in your national currency. If your national currency is not 1 of the above major foreign currencies, then we will remit in Euros for European countries and USD for all other overseas countries. When remitted in foreign currency, our bank's selling telegraphic transfer rate is used for conversion of SGD to destination currency. Customer must cover their own bank receiving fee and agent fee (if any). If a memo for the beneficiary is required, customer must write it in the memo column of Sell Order form. Compulsory information required: 1) Beneficiary Bank Account Name 2) Beneficiary Bank Account Number 3) Beneficiary City/State 4) Beneficiary Bank Name 5) Beneficiary Bank City/State/Country 6) Beneficiary Bank SWIFT Code 7) Routing Number (for US only) or IBAN (for European Countries only) Optional information: 1) Agent Bank Name 2) Agent Bank City/State/Country 3) Agent Bank SWIFT Code 4) Agent Bank Routing Number (for US) or IBAN (for European Countries) 5) Preferred Foreign Currency 6) Memo for Beneficiary
[MasterCard / Visa Card (USD or SGD)] Note: Payoneer.com is highly recommended	20 to 10000	Additional 3 USD admin fee for sell between 20 - 50 USD Admin fee waived for sell amount above 50 USD. We are NOT responsible for any fee charged by your receiving medium processor. If payment is rejected/refunded, we take 5% return fee, only after refund is received by our bank, then we can pay you again with other methods instructed by you.	Customer covers system transfer fee charged to us e-Currency's Sell Rate (SGD or USD) is used Customer must write Full Instructions with Step by Step guide in the 'Other Instructions, Information, Questions, Suggestions or Comments' field of Sell Order form so that we can visit your payment processor's website such as Payoneer.com (exclude PayPal - use our Swap e-Currencies Order form instead) to load your Prepaid MasterCard/Visa Debit Card, pay for your goods, pay your credit card bill or pay your web hosting bill, etc. We can pay with these Cards (issued in Singapore): 1) MasterCard Debit Card (USD) 2) MasterCard Debit Card (SGD) 3) MasterCard Credit Card (SGD) 4) Visa Credit Card (SGD) 5) Visa Debit Card (SGD) If you want Sell Rate USD to be used, you MUST state so in the memo column of your Sell Order form, otherwise Sell Rate SGD is used. If you need us to pay in other foreign currencies (non-SGD or USD), you are allowed to specify the preferred type of Card for us to pay with, if no preferred is given, we will pay you with our MasterCard Debit Card (SGD), we will sell you at the mid-rate given at xe.com. We have the right to refuse pay to payment medium processor if we feel that our Card details can be compromised.
Singapore Crossed or Cash Cheque	50 to 200000	Admin fee (2 USD)	Customer covers system transfer fee charged to us e-Currency's Sell Rate (SGD or USD) is used International Customers who choose to receive physical cash by FedEx, should indicate the national currency bank note denominations that they prefer to receive in and the total foreign currency amount required. Entelnova will check the Money Changer exchange rate to quote the ecurrency amount required and the delivery time to reach customer's overseas address. Entelnova does NOT hold responsibility if the bank notes goes missing in the delivery, customer takes 100% full risk if he choose to cashout by this sell method. All Customer must write his/her full address including the Zip/Postal Code in the 'Other Instructions, Information, Questions, Suggestions or Comments' field of Sell Order form for us to mail the cash or cheque to you.
FedEx (Physical Cash)		Admin fee (5 USD) + FedEx shipment cost to destination country for International Priority or International Economy

 

Frequent Asked Questions (Updated as at 17th May 2012, 2:25pm SGT)

Q1) What are Payza & LR? Payza works similar to PayPal.com, a Canda based online payment system established in 2005 - http://www.payza.com LR stands for Liberty Reserve, mostly used for investment purposes, Costa Rica company established in 2002 - http://libertyreserve.com Q2) If I need 2000 Liberty Reserve, how much SGD do I need to pay by Singapore Internet Banking for Normal Priority? Assume Buy Rate is 1 USD =  1.350 SGD 2000 USD X 1.350 = 2700 SGD Hence, you will need to pay 2700.00 SGD to purchase 2000 Liberty Reserve. Q3) If I need 2000 USD Liberty Reserve, how much RM do I need to pay by Malaysia Internet Banking for Normal Priority? Assume Buy Rate is 1 USD =  3.30 RM 2000 USD X 3.30 = 6600 RM Hence, you will need to pay 6600.00 RM to purchase 2000 USD Liberty Reserve. Q4) If I need to sell 1000 USD Liberty Reserve, how much SGD will I receive to my Singapore DBS Bank for Normal Priority? Assume Sell Rate is 1 LR USD = 1.200 SGD & the LR receiving fee is 2.99 USD (1000 USD - 2.99 USD) X 1.200 = 1196.41 SGD Hence, you will receive 1196.41 SGD into your Singapore Bank Account. Q5) If I need to sell 2000 Liberty Reserve, how much RM will I receive to my Malaysia MayBank Bank Account for Normal Priority? Assume LR fee is 299 USD & the Sell Rate is 1 USD =  3.00 RM (2000 USD - 2.99 USD) X 3.00 = 5991.03 RM Hence, you will receive 5991.03 RM for sale of 2000 Liberty Reserve. Q6) How do you calculate the Sell/Buy rates? Buy/Sell rate is adjusted 1 or more times daily, calculated based on 2 main factors in the order of priority: 1) National Currencies valuation & fluctuations 2) Singapore & Overseas e-Currency Market Rate /Condition 3) High or low demand & stock availability Q7) Where do you get so much stock to fulfill orders? We are a jack of all trades, our stock come from many different supplies, generally most orders are fulfill within 12 business hours. If we receive a large order and stocks are unavailable, we may have to outsource from our partner which will cost us more and can take up to 1 and 1/2 business day to receive it..  Q8) How do I get started to Buy/Sell/Swap e-currencies? After you have submitted your order form to us and we will clarify everything with you if needed, before we give you instructions to make payment to us by the various payment method. Q9) Do you have special rates if I (consumer) need to buy or sell in large quantity, more than 10K of e-currencies weekly? Yes, please send us an email with your Msn / ICQ / Yahoo / Skype / GoogleTalk Online Messenger & we can discuss in private personally to suit your needs. Q10) Do you have priority or special rates for exchanger distributors & partners with faster processing time? Yes, it can be arranged after we reviewed your website. Please use our Contact Us form with your Msn / ICQ / Yahoo / Skype / GoogleTalk Online Messenger to discuss. Q11) What do I do if I have further questions? If after reviewing our Order Info Page and you still have doubts, please contact us and we will do our best to answer you if it is not already explained on site. If you have specified area which is remains unclear to you after reviewing our site, we will also be happy to clear your doubts. However, please do NOT ask questions before you have spent enough time to check through our site. Do NOT ask to be spoon fed or ask every thing part of our service which is clearly understandable, we can not entertain such requests and they will be ignored. If you still have doubts, please post on our forum support folder or use our Contact Us form. Do note that we may not answer your questions directly if the answer can be found on our site.